Help & contact

Visit us

Daily 7 AM – 6 PM

2, Jalan 52/10, Bandar Baru Petaling Jaya, 46200 Petaling Jaya, Selangor

slow.labo.my@gmail.com +6011-36781900

Questions

I paid but my order didn't show up

Don't pay again. Open My Orders to see its status, or show your order number to our staff and we'll sort it out.

How do I earn points?

Join FIRSTMATE Rewards for free with your mobile number. Points are added automatically after each paid order.

How do I use a voucher?

On the Review order page, tap the voucher line and choose one. One voucher per order.

Can I change my order after paying?

Please speak to our staff at the counter as soon as possible.

SLOW LABO SDN BHD (202501023285)2, Jalan 52/10, Bandar Baru Petaling Jaya, 46200 Petaling Jaya, Selangor+6011-36781900 · slow.labo.my@gmail.com